虎嗅

Recent reflections on several matters

原文:最近重新想明白的几件事

Summary of Key Points

This article is a compilation of the author's reflections on seven critical areas, including entrepreneurship, international expansion, branding, product development, operations, and financing, based on their own experience. The main arguments are as follows:

  • The ceiling for most people lies in the lack of resources and trust: You need to convince others before you can prove your capabilities.
  • International expansion is not about simply distributing products; it's about building brand recognition offline.
  • Products can be categorized into three types: tools, emotional aids, and health solutions.
  • Amazon operations should shift from relying on human experience to using structured data analysis.
  • Financing and product development require different communication approaches tailored to specific audiences.

The overall message is a practical interpretation of the fundamental logic of business, debunking many common misconceptions.

1. Trust: The Limit for Ordinary People Lies Not in Ability, but in Being Believed in

Many people think that results speak for themselves, but in reality, you don't even get the chance to demonstrate your abilities before you can achieve any results. Ordinary individuals have limited resources (money, connections, channels). To succeed, you must first convince others—investors to provide funding, distributors to offer distribution channels, and team members to work with you. It's like opening a business; you need to persuade the landlord to rent space and the bank to lend you money. Without these, no matter how good your management skills are, it won't work.

The author suggests that you should first convince others with your ideas and then prove their effectiveness through results. This doesn't mean lying; it means that clear communication and storytelling are essential for gaining access to the resources you need.

2. The Truth About International Expansion

International expansion isn't just about distributing products offline. Building a brand means creating a recognition that persists even without continuous marketing efforts. For example, the Oura ring is a successful brand because consumers buy it and recommend it to friends, not because of aggressive advertising. Expanding offline requires patience: you may lose money in the first year by educating customers, see sales increase in the second year, and start making profits with repeat purchases and word-of-mouth in the third year. Many so-called "successful Chinese brands" abroad are just well-packaged products; few truly excel in the international market.

3. The Underlying Logic of Products

All new products ultimately aim to solve one of three problems:

  • Tools: They help improve efficiency. For instance, the recording tool Plaud simplifies the process of recording, organizing, and transcribing audio.
  • Emotional Aids: They help people express their identity. Oura rings are seen as a symbol of someone who values sleep and health, not just a product for tracking sleep patterns.
  • Health Solutions: They enhance safety and comfort in daily life. Elderly care products should be presented as systems that allow users to live independently without excessive interference, rather than simply as anti-fall devices.

4. Amazon Operations: From Human Experience to Structured Data

Although many Amazon companies seem professional (with dedicated teams for advertising, listing, and customer service), their operations are still driven by human experience. When a manager asks why sales are declining, employees may rely on intuition by reviewing various reports. This won't work in the current competitive environment where traffic is expensive. The solution is to use natural language processing (NLP) to analyze large amounts of data from reviews, customer service conversations, and distributor feedback. This helps identify issues more effectively than relying on superficial metrics like ACOS (Advertising Cost-Sales Ratio).

5. Financing and Product Development

Entrepreneurs need to communicate in two different ways: one that appeals to investors and another that speaks to the target market. Investors want to see tangible solutions, not just fancy buzzwords. For example, when developing home IoT products, describing them as "smart plugs" might suggest a traditional business, but highlighting their role in creating a smart home environment shifts the perception and potential valuation.

6. Don't Rely on Stories

Stories can be misleading if they don't reflect the reality of your product or business. For instance, claiming to develop AI robots without having a working prototype is just empty talk. Entrepreneurs must communicate clearly: explain the problem their products solve for users and how they will grow in the future.

7. Break Free from Illusions

The article emphasizes the importance of focusing on the underlying realities of entrepreneurship and product development. Success doesn't come from hard work alone; you need to acquire resources, build a strong brand, address real customer needs, use data-driven approaches, and communicate effectively with investors. These insights are highly valuable for both ordinary entrepreneurs and product developers looking to succeed in the business world.