第一财经

One Quick Comment: "Muddling through" won't bring stability.

原文:壹快评|“和稀泥”换不来稳定

Summary of the Core Content

A shop owner in Qidong, Hunan, who helped an elderly person who had fainted, was later sued by the family for 100,000 yuan. Initially, under the mediation of the police station, the owner was forced to pay 19,000 yuan as a “humanitarian compensation.” After public opinion escalated, the judicial authorities intervened and determined that the shop owner was not at fault, and the business owner even provided an additional 20,000 yuan in consolation money. The article criticizes the “muddling-through” approach of local authorities, pointing out that this stems from a misplaced focus on maintaining stability, and emphasizes that only by acting according to the law can true social stability and moral standards be upheld.

1. Why is the shop owner being compensated for helping?

The elderly person was not a customer of the chess and card game venue, so the shop owner had no obligation to take care of them. The owner’s initiative to help was out of kindness. Even if the owner stumbled while moving the person (which might be considered “improper assistance”), the Civil Code’s “Good Samaritan” provisions clearly state that those who voluntarily provide emergency assistance are not liable if the assistance causes harm to the recipient. However, the family threatened to block the shop with the body of the deceased to demand compensation. The shop owner, in order not to affect their business, had to pay out of pocket, resulting in a situation where an innocent person had to bear the cost. This is clearly unfair and would be considered unjust by anyone.

2. Why is the “muddling-through” mediation approach so criticized?

Mediation should be based on facts and the law, but in this case, it seemed like both parties were held equally responsible regardless of fault. Netizens criticized this as “inhuman,” as it essentially rewards those who cause trouble. More importantly, if local authorities were involved in the mediation, they should have explained the relevant legal provisions (such as the Good Samaritan clause) before allowing the parties to negotiate. Failing to do so is a form of dereliction of duty. This kind of mediation not only fails to resolve the issue but also discourages good behavior.

3. Why do some authorities prefer to “muddle through”?

The root cause is a one-sided understanding of maintaining stability: they fear that conflicts will escalate and public opinion will worsen, so they try to suppress them quickly. For example, in the incident where a man in Qingdao insulted tourists, the issue was not addressed for 20 days, and the comment section was even closed, leading to an even worse situation. These authorities are not actively solving problems but are trying to cover them up, using tactics like delay and indifference, thinking that as long as the surface remains calm, everything is fine. However, this only leads to the accumulation of conflicts.

4. A positive example: Acting according to the law is the way forward

The case from Changning District, Shanghai, is a typical example. A woman who crossed a motor vehicle lane on her bike was hit, and the traffic police ruled in accordance with the law, holding her fully responsible, breaking the old notion that the driver of the car is always at fault. As a result, no one criticized the decision; instead, it was praised for fairness. This shows that when the law is applied impartially, the public supports it, and there is no negative public opinion. Acting according to the law is the true key to stability, not relying on misleading mediation.

5. What are the consequences if this issue is not corrected?

If the situation where “good deeds result in compensation” becomes the norm, people will be discouraged from helping others, thinking, “It’s better not to help or you might get sued.” The Civil Code’s Good Samaritan provisions will become meaningless, and social morals will decline. For instance, in the future, no one will dare to help an elderly person who has fainted, and no one will offer assistance when needed. This would be the true source of instability. Only by correcting flawed mediation practices and adhering to the law can we encourage good behavior and discourage those who cause trouble.

In conclusion

Stability does not mean covering up conflicts; it means resolving them. The reversal of the Qidong incident shows that by handling situations fairly based on facts and the law, we can not only resolve disputes but also uphold social integrity. It is hoped that more authorities will abandon the “muddling-through” approach and adopt a proactive, law-based approach to problem-solving, thereby reassuring good people and creating a more harmonious society.