虎嗅

Big Nine Recession, Safe Havens in Decline: Why Is the Original Internet-Famous Milk Tea Getting Worse by the Day?

原文:大口九衰退,避风塘没落,初代网红奶茶为啥越混越差?

Summary of Key Points

The main message of this content is that while companies, especially established brands, may be able to achieve short-term success with a hit product, long-term sustainability requires the establishment of a comprehensive set of systemic capabilities. Platforms like Huxiu can provide valuable business and technology information to help these brands seize opportunities for transformation and growth.

Detailed Analysis

1. Why Can a Hit Product Only Help You Start, but Not Sustain Long-Term Success?

A hit product is like the explosive power in a sprint—it allows you to take off quickly, but it doesn’t last long. For example, a popular internet-famous milk tea brand became famous nationwide thanks to a unique product called “Dung Dung Cha,” but its popularity faded within a few months. Why? Because hit products often rely on a single selling point (such as a novel flavor or internet marketing strategies). Once consumers lose interest, or competitors produce cheaper versions, sales decline. Moreover, without additional support (such as a reliable supply chain or continuous product innovation), even a successful product won’t be able to retain customers. Therefore, while a hit product can get you off to a good start, sustained success depends on more stable and reliable foundations.

2. What Systemic Capabilities Are Needed for Established Brands to Achieve Long-Term Success?

The “system” mentioned here refers to a comprehensive set of strategies that encompass all aspects of a company’s operations, from products to customer interactions:

  • Continuous Product Innovation: The ability to continuously release new products that meet customer needs (for example, a traditional home appliance brand has evolved from traditional refrigerators to smart, energy-efficient models).
  • Stable Supply Chain: Ensuring a steady supply of raw materials, preventing production disruptions, and controlling costs (otherwise, a successful product may not be available to customers).
  • Customer Engagement Systems: Such as membership programs and feedback mechanisms to retain existing customers (for example, a cosmetics brand uses member feedback to improve its products).
  • Brand Reputation Management: Promptly addressing issues to prevent negative news from damaging the brand (for example, a food brand recalled products immediately and apologized, thereby maintaining customer trust).

These capabilities together form the foundation for a company’s long-term success.

3. Why Do Established Brands Still Have a Chance? Aren’t They Outcompeted by New Brands?

Established brands have two significant advantages:

  • Built-In Trust: Consumers often associate established brands with quality and reliability (e.g., “old domestic brands” are perceived as trustworthy). This trust is hard for new brands to gain.
  • Flexibility to Adapt to New Trends: Consumers value both tradition and innovation, so established brands can often re-emerge by making minor adjustments to their products or strategies (for example, a toothpaste brand that combines traditional anti-cavity features with modern ingredients like probiotics and whitening technologies).

4. How Can Platforms Like Huxiu Help Established Brands?

Huxiu claims to aggregate high-quality, innovative information and connect brands with relevant audiences. For established brands, this platform serves as a valuable resource:

  • Trend Awareness: It provides insights into current industry trends (e.g., the use of private marketing channels or AI in marketing).
  • Learning from Successes and Failures: Brands can learn from the successes and failures of other companies (e.g., by observing how new brands use social media to promote their products).
  • Access to Opportunities: The platform connects brands with industry experts and customers, enabling them to identify potential partners or understand consumer needs.

In summary, this content advises established brands to focus on building a robust system of capabilities and to use platforms like Huxiu to stay connected with the latest trends and opportunities in the digital landscape.

Overall, the message is that established brands should not rely solely on hit products but should invest in developing sustainable systems and strategies to ensure their long-term success. With the right approach, they can still remain competitive in the market.