虎嗅

How can Jack Ma achieve significant success in the instant retail sector?

原文:马云如何才能拿下即时零售的“大结果”?

Core Summary

Alibaba has set an ambitious goal for its instant retail business that seems to challenge the industry's limits: to account for 30% of the group's total e-commerce gross merchandise value (GMV) in the future (equivalent to approximately 2.25 trillion yuan, far exceeding the Ministry of Commerce's forecast of a 2-trillion yuan industry total by 2030). Currently, Alibaba and Meituan form a two-player rivalry in the instant retail sector (Taobao Flash Shopping holding 45.2% of the market share vs Meituan's 45%). However, this goal has come at a cost of nearly 87 billion yuan in losses over the past year (close to half of Alibaba's annual profit). Behind this goal is Alibaba's transformation of instant retail from a defensive strategy against Meituan into a core pillar for the near-field transformation of its entire e-commerce ecosystem. Users are increasingly accustomed to 30-minute delivery times, and Alibaba must restructure its traditional e-commerce fulfillment systems to meet these demands. Nevertheless, Alibaba faces dual pressures: group resources are being shifted towards AI (80 billion yuan allocated for AI investments), and the capital market is highly sensitive to businesses that rely on heavy spending (Alibaba's Hong Kong stock market plummeted by 8.5% after the AI investment announcement). Although Alibaba has advantages in terms of product inventory, market share, and cross-business collaboration, the key to achieving its goal lies in using limited funds efficiently to achieve significant results.

Detailed Analysis

1. How difficult is the 30% goal?

Alibaba's 30% target corresponds to a transaction volume of around 2.25 trillion yuan, while the Ministry of Commerce's research predicts that the entire Chinese instant retail industry will only exceed 2 trillion yuan by 2030. In other words, Alibaba aims to make its instant retail business larger than the combined volume of the entire industry in the coming years—almost reaching the industry's ceiling. Regardless of any potential discrepancies in data, the difficulty of this goal is undeniable: the entire industry has not yet reached 2 trillion yuan, and for Alibaba to achieve this on its own would mean capturing a substantial majority of the market share, making it an extremely challenging task.

2. Why is Alibaba willing to take such a big gamble?

Alibaba's approach to instant retail has shifted from a defensive strategy to a strategic initiative for self-recovery:

  • Initial defense against Meituan: Meituan's success in instant retail could attract users away from Alibaba's traditional e-commerce services (as users get used to 30-minute deliveries, they are less willing to wait for several days for deliveries).
  • Upgrading to a core pillar: Now that users have adapted to 30-minute delivery, the growth of Alibaba's traditional e-commerce (which relies on longer delivery times) has slowed down. Therefore, Alibaba needs to transform its entire e-commerce system to focus on near-field delivery. The 30% goal is not just about increasing instant retail's market share but also represents a fundamental transformation of its entire e-commerce business model, using near-field delivery capabilities to revitalize all its services.

3. What are Alibaba's advantages?

Alibaba does not have a blind gamble; it possesses several strong assets:

  • Product inventory: Over 20 years of accumulation, Alibaba has a vast range of products on Taobao, with the number of SKUs in Taobao Convenience Stores being three times that of ordinary convenience stores, offering users a wider selection of goods.
  • Market share leadership: Taobao Flash Shopping now holds a 45.2% market share, on par with Meituan, giving it a substantial user base.
  • Collaborative capabilities: By integrating services like Ele.me, Hema, and Tmall Supermarket into its e-commerce ecosystem, Alibaba creates a comprehensive delivery network. Taobao Flash Shopping handles traffic and deliveries, Hema focuses on fresh products, and Tmall Supermarket deals with standard goods (snacks, daily necessities), providing a full range of supply and fulfillment options.

4. The biggest obstacle: Limited funds and skepticism from the capital market

Instant retail is a capital-intensive business, but Alibaba is facing financial constraints:

  • Resource allocation to AI: Alibaba has just raised 80 billion yuan through a stock offering, all of which will be invested in AI. Cai Chongxin emphasizes that AI is the core strategy for the next decade, meaning that less funding will be available for instant retail.
  • Capital market skepticism: The market reacted negatively to the news of the AI investment, causing Alibaba's Hong Kong stock to drop by 8.5%, resulting in a loss of 200 billion yuan. Even a promising future-oriented investment like AI has raised investor concerns, as they seek clear return timelines rather than unlimited spending.

5. Can Alibaba achieve its goal?

Theoretically, it is not impossible for Alibaba to achieve its goal if it can efficiently deliver products from its traditional stores (e.g., Tmall Supermarket) through its near-field delivery network. However, the key lies in optimizing the use of funds:

  • Dilemma of warehouse infrastructure: Heavy-duty, self-operated warehouses (such as Hema's) are stable but expensive, while lightweight, franchise-based warehouses (like Taobao Convenience Stores) are faster but more complex (with varying product ranges and inventory management). Alibaba may partner with companies like Pupu (which has over 400 established near-field warehouses) to expand its network, but it must choose locations carefully to ensure cost-effectiveness.
  • Core challenge: With AI competing for resources and the capital market exerting pressure, Alibaba needs to find ways to generate more GMV with less capital. This includes optimizing warehouse locations and improving inventory turnover to prevent instant retail from becoming a source of financial strain for the group.

In conclusion

Alibaba's instant retail goal is a test of its ability to achieve significant results with limited resources. It must not only compete for market share and transform its business model but also demonstrate potential to investors. If successful, it will enable Alibaba to complete its near-field transformation. Otherwise, it may face a dilemma of continued losses and stagnant growth.