虎嗅

After the number of participants surged by 2000 times, HYROX failed in a "incontinence" competition

原文:参赛人数暴涨2000倍后,HYROX栽于一场“失禁”比赛

An "Embarrassing" Victory and a 600 Million Euro Valuation: HYROX's Triumph and Hidden Concerns

As someone who has long observed the sports industry and consumer markets, the incident of "gastrointestinal mishap" that occurred at the HYROX event in Beijing struck me as both absurd and a reflection of the management shortcomings in rapidly expanding fitness competitions.

While the incident itself was extreme, the underlying logic is clear: When a sport transforms from a niche pursuit for elites to a mass phenomenon, and capital begins to flow in frenzy, without corresponding rules and management in place, embarrassment and controversy are inevitable consequences.

Let me break down this news into five key points to help you understand what happened and what it means for us as ordinary people.

1. The "Sanitation Crisis" on the Field: No Rules, No Authority, No Stop

First, let's clarify the facts. Australian athlete Joanna Wietrzyk experienced a sudden gastrointestinal issue during the competition, contaminating the track and equipment with her waste. Logically, the race should have been stopped, the area cleaned, and her result annulled. But in reality, she completed the race with the waste on her body and even won the championship.

Why? Because the rules do not address such situations. HYROX's competition manual has clear penalties for intentional behaviors like spitting or blowing one's nose, but there are no provisions for unintentional physical abnormalities. The officiating staff had no authority to stop the race. This led to an awkward situation where they could only report the issue and advise subsequent participants to detour, but could neither penalize nor halt the race.

It's like if you suddenly had to use the bathroom during an exam, and the proctor had no instructions on how to handle it, so you had to endure it and still finish first. Although it sounds harsh, in the competitive sports world, as long as the rules are not explicitly violated, the result stands.

2. The Root of Public Anger: Not Just Filth, but Double Standards

Many people were disgusted, but the real source of outrage was the issue of fairness. The news mentioned that a Chinese athlete had been penalized for spilling water on her face, while Joanna Wietrzyk went unpunished for her mishap. This perceived double standard offended other participants and spectators.

The concern wasn't just about hygiene (although the staff did clean up the area, the smell and sight were indeed unpleasant). The question was: If such accidents can be ignored, where does the fairness of the competition lie? Other athletes competed on a clean track, while the champion completed the race in a contaminated environment—wasn't that unfair to them?

HYROX's response only added to the dissatisfaction. They initially defended their actions, then threatened to take legal action against critics, and only later admitted the loophole in their rules. This attitude suggested they valued their brand reputation over the participants' experience. For ordinary people who pay hundreds or thousands to participate, being treated with respect and fairness is far more important than just being a spectator.

3. A 600 Million Euro Valuation: A Cash-Making Machine in the Eyes of Capital

Setting aside the on-field issues, HYROX is a highly sought-after company in the capital market. The latest equity deal valued the company at 600 million euros (about 4.7 billion yuan). Who is buying it? L Catterton (part of LVMH) and WndrCo (founded by a former Disney CEO). This shows that top investors are optimistic about HYROX's future.

The reason for such a high valuation is its clever business model:

  • Zero customer acquisition cost: HYROX doesn't build its own venues; instead, it relies on over 5,000 gyms worldwide to promote its events. Gyms charge membership fees, and HYROX collects royalties of $1,500 per gym per year.
  • High repurchase rate: 70% of participants are new, indicating continuous recruitment.
  • Diverse revenue sources: Registration fees are a major source, along with equipment sales, sponsorships, and even photo sales (120 yuan per official photo).

In essence, HYROX has become the "Starbucks of fitness": it doesn't produce the product (the fitness services) but owns the brand, standards, and supply chain, allowing other gyms to sell its services. This low-cost, high-profit model is exactly what investors love.

4. The "Wild Growth" in the Chinese Market: Hidden Dangers Behind the Success

HYROX's growth in China is particularly remarkable. From less than 1,700 participants at its first event in Beijing in November 2024 to 11,800 participants in just four days at the recent event, the number of participants has increased by sevenfold in less than two years.

This reflects the surge in fitness enthusiasm among China's middle class. People are seeking more challenging and social activities, and HYROX meets these needs with its competitive and entertaining nature. However, the rapid expansion has also exposed management issues:

  • High venue utilization: Tracks and equipment are used repeatedly, with little downtime, making incidents more impactful.
  • Lack of localized rules: The global manual does not account for the physical differences of Asians or unexpected situations, and referee training may be insufficient.
  • Slow response to public opinion: Incidents in Chengdu in August and Beijing in September revealed HYROX's weaknesses in crisis management and public relations.

For consumers, this means that the money spent is not just for a race but for an experience. Poor management and unfair rules can ruin even the most popular brand.

5. The Future: The Olympic Dream and the Reality

HYROX's founder aims to continue for decades and hopes to compete in the Olympics. The 2027 World Championships will be held in Hong Kong, and the World Triathlon Federation has approved its event format.

While this is ambitious, the Olympics require standardization and fairness. If HYROX can't handle even minor issues like hygiene and judging controversies, how can the IOC trust it to host Olympic events?

Another issue is the monopoly on official photography. HYROX prohibits non-authorized photographers from taking photos, treating the event footage as commercial property. Participants wonder, "Why can't I even take a photo?" Such practices may erode user loyalty over time.

In summary:

HYROX is a successful business that has tapped into the social and competitive needs of fitness enthusiasts with a low-cost model. However, the recent incident serves as a warning: When a company grows beyond its management capabilities and capital outpaces rule development, it faces trust crises.

For us, participating in HYROX events is still enjoyable, but we should stay rational: enjoy the competition, but don't idealize it; pay attention to the rules, but don't let emotions cloud our judgment. After all, the essence of sports is health and enjoyment, not competing in a controversial manner.

For HYROX to truly reach the Olympics and sustain its 600 million euro valuation, it needs to improve its rules, strengthen management, and show respect for its participants. Otherwise, more embarrassing incidents may follow.