虎嗅

TikTok has sold $11.8 billion in products over the past six months and is reinventing the "Douyin e-commerce" model in the United States.

原文:半年卖了118亿美元,TikTok正在美国再造“抖音电商”

TikTok’s Hidden Success: $11.8 Billion in Half a Year – Not Through Live Shopping, but Through Content Marketing

Hello, and welcome to your financial news analysis. Today, we’re talking about a story that’s getting a lot of attention from both Amazon and Walmart: TikTok’s e-commerce business in the US has generated $11.8 billion in sales in just half a year, with a growth rate of 103%.

Many people might think, “Oh, another case of live shopping?” or “Can Americans really be convinced to buy something just by watching a streamer on their phone?” But if you focus only on live shopping, you miss the core of this business transformation. What this article aims to show you is that TikTok isn’t simply replicating China’s live shopping model; instead, it’s taking a more subtle and clever approach. It’s turning video viewing into a shopping experience and impulse buying into intentional searches.

Let’s break down this in five key aspects to help you understand how TikTok has made a significant impact in the US e-commerce market:

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1. Changing Perceptions: Americans Are “Shopping in Stores,” Not Just Watching Live Streams

Key Finding: Store sales account for over 51% of total transactions, while live streaming has dropped to second place.

In China, TikTok is often associated with live shopping. However, in the US, the data tells a different story:

  • Shop Tab: 51.4% of sales come from the Shop Tab.
  • Short Videos: 40.4%.
  • Live Streaming: Only 8.2%, and this number has even decreased from 14% a year ago.

This means that US users are not sitting in front of their screens waiting for streamers to sell them things. Instead, they’re first inspired by short videos, then they go to the TikTok store to search, compare prices, and make purchases.

It’s like you see a beautiful dress in a store window on the street (a short video), you note the store name, and then you go there later to buy it.

Why is the proportion of live streaming so low?

  • Cultural Differences: Americans prefer to make their own decisions and don’t like the pressure from streamers. Live streaming in the US is more of an entertainment format than a pure shopping tool.
  • High Costs: The cost of hiring influencers to promote products is seven times higher in the US. It’s more cost-effective for businesses to invest in video content.

Conclusion: TikTok’s success in the US isn’t about its live shopping features; it’s about converting content views into actual sales.

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2. Following China’s Path: TikTok’s Evolution Over Five Years

To understand TikTok’s current position, we need to look at how its Chinese counterpart, Douyin, evolved:

  • 2020 (Start): Douyin had a huge audience, but most sales were directed to other platforms like Taobao and JD.com.
  • 2020-2021: Douyin cut off external links and forced merchants to use its own payment system.
  • 2022-2024: Douyin expanded its business to include search, stores, and other sales channels, with store sales accounting for over 70% of total sales.

TikTok in the US is in the middle of this transition, moving from being a content platform to a shopping platform. The number of stores has increased significantly, and top merchants are doing well.

Key Difference: TikTok is skipping the live shopping phase and going straight to the store-centric model, which resonates better with American users who value convenience and variety.

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3. The Mystery Behind the Numbers: Are Those 51.4% of Store Sales Really From Actual Shopping?

Critical Question: The attribution system used by TikTok can make the sales figures seem higher than they actually are.

TikTok has a complex attribution system that may count both views of products and subsequent purchases on the store tab. Additionally, influencer commissions are calculated over a 14-day period, which could lead to double-counting of sales.

Implications:

  • Optimists: Americans have developed the habit of searching for products on TikTok, and TikTok is becoming a major shopping platform.
  • Pessimists: Users might just see recommended products on their feed, and the sales are a result of these recommendations.

How to Determine the Truth? Public data doesn’t clearly distinguish between the two. However, heavy buyers (those who make 20 or more purchases per quarter) account for 30% of sales, indicating some users have formed a habit of frequent shopping on TikTok.

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4. The Right Mix of Supply and Demand

TikTok’s success is due to a combination of factors:

  • Content That Inspires Desire: Videos make products more appealing.
  • Local Supply: More local and small businesses are participating in TikTok sales.
  • Improved Infrastructure: TikTok offers reliable fulfillment services.

These factors have created a perfect environment for both buyers and sellers.

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5. The Future of E-commerce

TikTok isn’t aiming to replace Amazon; it’s aiming to complement it. In the future, we might see a tripartite market with:

  • Amazon: for definite purchases.
  • Walmart: for convenience.
  • TikTok: for inspiration and discovery.

Prediction: TikTok’s US business is expected to grow significantly, with GMV reaching $23.4 billion by 2026 and potentially reaching $100 billion by 2030, at a growth rate of 44% per year.

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Conclusion for Consumers and Businesses

  • For Consumers: Don’t just use TikTok for entertainment. If you see something interesting, check the store; prices might be better, and the shopping experience has improved significantly.
  • For Businesses: Focus on high-quality content, a well-managed store, and reliable fulfillment services. Investing in these areas will be more profitable than relying on live streaming.
  • For Investors: Pay attention to TikTok’s search and repurchase rates. These indicators will show whether it’s evolving into a retail platform with significant value.

In summary, TikTok in the US is using its content to create a new shopping experience that’s quietly becoming a major force in the market. This journey is just beginning.