第一财经

Cai Ting: From Compensation to Companionship – Achieving a Healthy, Autonomous, and Long-lived Life

原文:蔡霆:从赔付到陪伴,成就健康自主的长寿生活

Summary of Key Points

In an era of longevity, where people focus on not only living longer but also living better, Ping An Life Insurance has introduced the “Ping An Home” service to enhance overall health and lifespan. The analysis highlights the challenge that while the average life expectancy is nearly 79 years, the actual healthy lifespan is only 68 years, emphasizing that 80% of a healthy lifespan is determined by lifestyle choices, with middle age being a critical period for maintaining health. By integrating group resources, Ping An offers comprehensive home-based care services that cover nutrition, sleep, exercise, medical consultation, and wellness management, shifting from traditional insurance compensation to proactive health management to help families achieve a healthy and autonomous long life.

Detailed Breakdown of the Analysis

#### 1. The Hidden Pain Point of Longevity: A Longer Life, but with a 10-Year Gap in Healthy Lifespan

Many people view longevity as a positive, but Cai Ting points out a stark reality: although the average life expectancy is around 79 years, the healthy lifespan is only 68 years, meaning the last decade may be spent struggling with illness or disability. He cites experts suggesting that the true goal is not just to live long but to live healthily. This is akin to owning a car that runs well and requires minimal maintenance.

#### 2. 80% of a Healthy Lifespan Depends on Lifestyle: Genetics Play Only a 20% Role

Research from the WHO shows that genetics account for less than 20% of a healthy lifespan, with the remaining 80% influenced by lifestyle factors such as sleep quality, nutrition, and exercise. For example, it’s important to rest when tired, eat scientifically, and address minor health issues promptly. These seemingly trivial choices can significantly impact overall health.

#### 3. Middle Age as a Golden Period for Health Maintenance

Authoritative studies indicate that chronic diseases (such as hypertension and diabetes) often originate in middle age, stemming from lifestyle habits formed during this period. Cai Ting emphasizes that middle age is a critical time for health management; investing in good health now will lead to a higher quality of life in later years. For Ping An, this means providing customers with comprehensive health plans that cover the entire lifespan, not just offering compensation in case of emergencies.

#### 4. The Ping An Home Service: Comprehensive Care for Daily Health Needs

Ping An’s “Ping An Home” service integrates nearly 40 years of experience in healthcare, wellness, and technology to help customers manage their basic daily needs (nutrition, sleep, exercise) more effectively. The service includes medical advice, health management, safety measures, and nursing services, covering 120 cities and 1,000 districts nationwide, with nearly 300,000 customers already benefiting from it—equivalent to having a professional health manager at home.

#### 5. Ping An’s Transformation: From Compensation to Proactive Health Support

Traditional life insurance companies mainly provide compensation after an incident, but Ping An is taking a different approach. They aim to help customers plan and maintain their health throughout their lives, not just offer financial support in times of need. Cai Ting describes this as a customer-centric approach, similar to a friend who not only provides financial assistance but also encourages healthy habits to prevent illnesses. In the future, Ping An plans to further improve its services to better support family health.

(Note: All data cited comes from authoritative institutions such as the National Health Commission and the WHO; the service is for health reference purposes only and does not replace medical diagnoses.)