虎嗅

When AI-generated images “invade” the clothing e-commerce sector: Buyers become the poison, sellers become the antidote

原文:当AI图“入侵”服装电商:买家当毒药,卖家作解药

Summary of Key Points

The use of AI-generated images for women's clothing products has become a double-edged sword in the e-commerce industry: consumers dislike these AI images due to discrepancies with the actual products, fearing that they lose their reference value; small and medium-sized merchants rely on AI to significantly reduce shooting costs and increase the speed of new product launches. However, AI cannot accurately reproduce the texture of fabrics or the details of designs, which may lead to higher return rates. Platforms have begun to address the issue of fake AI images, and the value of AI is becoming more differentiated—it serves as a low-cost tool for small merchants but offers potential opportunities for large brands to collaborate with their supply chains. Ultimately, the success of a business still depends on the authenticity and stability of the products themselves.

1. Consumers: Are AI Images a Form of Deception? Trust Crisis is at the Heart of the Issue

The main reason consumers dislike AI-generated images of women's clothing is that they lack credibility. For example, buyer Li Ling has stated, "I block any product with obvious signs of being generated by AI," as online shopping relies heavily on visual images to build trust. How do people identify fake AI images? Often, it's because the actions in the images are too similar (for instance, Hertz noticed this after seeing multiple images with almost identical backgrounds and movements), or the details are fake—faces look too perfect like masks, and the background and fabric textures don't match. Even worse is the disappointment when the product doesn't meet expectations; Hertz once bought a piece made of thin polyester fiber with no clear design, which was completely different from what was shown in the image.

2. Merchants: Is AI a Cost-Reducing and Efficiency-Increasing Wonder? A Lifeline for Small Businesses?

For small merchants, AI is a lifeline. In the past, shooting images for women's clothing was expensive; a one-day shoot in Hangzhou could cost 10,000 to 20,000 yuan (including venue, models, and photographers), allowing them to launch just a few dozen new products per month. With AI, a company like Wite can launch 10 new products in a day for almost no cost. Lily calculated that using AI only costs 1,500 yuan a year, generating two to three hundred images, which is dozens of times cheaper than traditional shooting methods.

Their primary use of AI is to quickly launch products and test the market; small teams or individuals can manage their stores without investing heavily in photography, allowing them to test different options first. However, merchants understand that AI doesn't directly increase sales; success still depends on product selection and design. Only by launching a large number of products can they potentially create hits, with AI helping to overcome initial challenges.

3. The Shortcomings of AI: Good Looks Don't Equal Accuracy

The biggest problem with AI-generated images is the lack of detail accuracy. Lily, who creates original women's clothing, has tried models like Midjourney but found that AI cannot accurately replicate fabric textures. For example, it's difficult for AI to capture the transparency of semi-transparent fabrics, the fluffiness of silk, or the texture of shirts. Even with repeated adjustments, the results are only relatively close to the real deal. This can lead to misjudgments by consumers about the design and fabric, potentially increasing return rates.

Clothing is particularly challenging for AI because it needs to fit the body well and have a natural drape. In contrast, materials like metals and leather for bags and sunglasses are easier for AI to replicate accurately, resulting in higher-quality images. However, women's clothing requires more subtle details that are difficult for AI to capture.

4. Platforms Taking Action: Fighting Fake AI Images

Platforms are starting to address the issue of fake AI images. Taobao introduced rules last March to prohibit AI-generated images that do not match the actual products, and this year the regulations were tightened to include typical issues such as mismatched materials, distorted effects, and obvious editing. After implementing AI recognition models, platforms have blocked nearly 100,000 fake images in one month. The consequences for violations are severe: product quality scores are reduced, visibility is affected, and in serious cases, products are removed from the platform. This shows that platforms also want to protect consumer trust, as their core value is based on reliable transactions.

5. The Future of AI: Not a Panacea; Authenticity Determines Success

The value of AI in the clothing industry is becoming more differentiated. Small merchants use it as a low-cost tool to quickly test new products, while large brands aim to integrate it into their production processes (e.g., connecting with design drafts and manufacturing instructions) to improve efficiency. However, no matter how AI is used, it's not a solution to all problems. Wite believes that AI can help small merchants outperform their competitors visually by 60% to 70%, but it cannot replace the core competitiveness of top brands. Lily agrees that when stores grow larger, they need to return to using real models for photography to maintain their brand identity. In the end, consumers care most about receiving products that match the images shown—AI can make business processes faster and cheaper, but it doesn't simplify them.

In summary: AI is a useful tool, but it's not a magic solution. The essence of the women's clothing business remains genuine products and consumer trust, which AI cannot change.