虎嗅

"Retail Insights for the First Half of 2026: Consumers' Reasons for Spending Are Becoming Increasingly Strong"

原文:2026上半年零售观察:消费理由越来越硬

Summary of Key Points

The retail market in China in the first half of 2026 is not in a state of decline; rather, it has seen a shift in growth momentum and structural differentiation. Overall, the growth rate of social retail sales has slowed down (1.4% year-on-year from January to May, compared to 5% in the same period last year). However, the flow of money has changed: spending on large, infrequent purchases (such as cars and household appliances) has cooled, while demand for essential, high-frequency services and convenience products (such as dining, convenience stores, and instant retail) remains strong. The old reasons that used to persuade consumers to buy—simple cost-effectiveness, crowded places, blind expansion, and aggressive promotions—are gradually losing their effectiveness. Retail businesses need to adjust their strategies to meet the new consumer preferences.

Detailed Analysis

1. Overall Slowing but Local Growth: Money Shifting from Big Purchases to Daily Necessities

The social retail data for the first half of the year may seem sluggish, with total sales increasing by only 1.4% year-on-year, and even declining by 0.6% in May (the first time since December 2022). However, the money hasn't disappeared; it's just been redirected:

  • Slow Growth in Big, Infrequent Purchases: Sales of cars (-11.8%), household appliances (-6.9%), and furniture (-3%) have declined because these items were too expensive last year (for example, household appliance sales increased by 30.2% in 2025), leading to overconsumption. Consumers are more cautious about the future and prefer to wait before making purchases.
  • Strong Growth in High-Frequency Necessities: Services like dining (+3.1%) and convenience stores (+6.8%), as well as online grocery shopping (+15.5%), have seen growth. For instance, more people traveled during the May Day and Dragon Boat Festival holidays, but their spending was mainly on meals and short trips, not on large items.

In other words, consumers are still spending money, but they are focusing on items they need daily and can use immediately.

2. Old Tricks No Longer Work

The traditional strategies that used to drive sales are no longer effective:

  • Cost-Effectiveness Is No Longer Enough: The total GMV of online shopping on 618 didn't increase much, but instant retail (such as ordering daily necessities) grew by 112%. Consumers now seek a combination of low price, fast delivery, and reliability. For example, they might choose a convenience store for laundry detergent that's 2 yuan more expensive but delivered in 10 minutes over an online option that takes three days.
  • Crowded Places Don't Boost Sales: Although shopping malls were busy during holidays, sales in department stores and brand specialty stores decreased (-1.8%). Consumers avoid aimless browsing; they prefer convenience stores that offer what they need quickly.
  • Expanding Stores Doesn't Equal Higher Sales: Sam's Club was criticized for food safety issues, and Yonghui closed 381 stores to improve quality. It shows that having many poorly managed stores is less effective than having a few high-quality ones. Membership-based stores rely on customer trust; poor quality can lead to customer loss. Supermarkets depend on the profitability of each store, not just their quantity.
  • Promotions Are No Longer Exciting: This year's 618 GMV growth was only 4% (compared to 20.9% last year), making it the least successful yet. Promotions have become routine, so consumers are less likely to be tempted by temporary discounts and focus more on price transparency and fairness.

3. Consumers Require Solid Reasons to Spend

Before making a purchase, consumers ask three important questions:

  • Why Does This Product Cost This Much? They look for value for money, considering overall cost-effectiveness—e.g., a coffee that tastes good and is served in a comfortable environment with fast delivery.
  • Why Should I Buy From You Instead of Another Place? What makes your business unique? For example, the convenience of instant retail or the quality of products offered by membership stores.
  • Why Should I Buy Now? Is there an urgent need or reason to buy now? Instant retail thrives because it meets these needs immediately.

4. Retailers Need to Adapt Their Strategies

To adapt to these changes, retailers must:

  • Redefine Cost-Effectiveness: It's no longer about the lowest price but about what consumers consider a good deal (e.g., offering same-day delivery or unconditional returns).
  • Redefine Store Expansion: The focus should be on building trust by ensuring quality products and reliable supply chains (e.g., Sam's Club needs to prioritize food safety).
  • Redefine Everyday Needs: Retailers should integrate into consumers' lives, offering services that meet their daily needs (e.g., providing breakfast and light meals in office buildings).

5. Key Trends for the Second Half of the Year

The success of retailers in the second half of 2026 will depend on their ability to demonstrate their value to consumers:

  • Membership-Based Stores: Can they restore customer trust (e.g., by improving quality)?
  • Instant Retail: Can high growth translate into actual profits?
  • Supermarkets: Can they retain customers after the initial excitement fades?
  • Shopping Centers: Can they convert foot traffic into sales (e.g., by adding interactive and enjoyable experiences like dining and childcare facilities)?
  • Large-Purchase Categories: Can car and appliance retailers create a sense of urgency or offer products that meet current needs?

In summary, the retail market in the first half of 2026 indicates that consumers are still spending money but are more discerning. Those who can clearly explain why their products or services are worth buying will be successful. The key to attracting customers in the second half of the year is to provide compelling reasons for them to choose your business.