虎嗅

Bypassing Censors, Being Blocked, and Making a Comeback: The Two Debutes of Doubao Mobile

原文:绕过、封杀、转向:豆包手机的两次登场

Summary of Key Points

The first generation of the DouBao smartphone became an instant hit thanks to its "AI cross-app automatic operation" feature. However, it quickly fell out of favor due to technical issues (the simulated clicks were perceived as cheating) and conflicts with the existing ecosystem (it threatened the interests of major apps). The second generation has adjusted its strategy: technically, it has shifted from covertly simulating user interactions to collaborating officially with app developers; commercially, it has joined forces with Nubia to increase production and obtained approval from the Cyberspace Administration of China, enhancing compliance. Nevertheless, it still faces challenges such as the reluctance of major apps to cooperate, concerns about user privacy, and skepticism from smartphone manufacturers. This highlights that AI-powered smartphones need to balance the interests of all parties to succeed.

Why Did the First Generation of DouBao Smartphones Fail?

The first generation was successful because it promised to automate everything with just one command—for example, asking the AI to book coffee for the next morning and having it delivered to the office. This convenience led to a sold-out of the initial 30,000 units within seconds, with used devices selling for up to 36,000 yuan (a tenfold increase in price).

The problem arose because its operation method resembled cheating. Technicians explained that the app used high-risk permissions on Android to secretly monitor the screen and simulate user interactions (such as clicking on WeChat input fields or ordering buttons on Meituan). This triggered security measures by major apps, which feared that AI would bypass their interfaces and steal user time and advertising revenue. Bank apps even issued warnings about account insecurity. Users realized that the app’s claimed versatility was useless in essential tasks like payments and social interactions, leading to a decline in interest.

In short, the first generation tried to circumvent rules but ended up being caught by them.

What Changes Has the Second Generation of DouBao Smartphones Made?

The second generation has made significant changes, adopting a more compliant approach:

1. Technical Approach: It has shifted from simulating user interactions to formal agreements with app developers. Instead of secretly monitoring screens, it now collaborates with apps through official protocols, allowing access to specific functions (like ordering food or calling taxis). This not only avoids security issues but also improves performance.

2. Business Strategy: It continues its partnership with Nubia, with ByteDance providing the AI technology and Nubia handling the hardware production. Production has increased from 30,000 to 200,000 units, indicating greater confidence in mass production.

3. Compliance Approval: On July 15th, the app was included in the Cyberspace Administration of China’s list of approved AI applications for mobile devices, giving it a legal operating license and alleviating user concerns about privacy.

Why Is Compliance Approval Important?

This approval marks a crucial milestone for AI-powered smartphones. Previously, there were no regulations governing these apps, leading to uncertainty and potential bans. Now, with official recognition, the second generation can:

  • Operate Legally: It won’t be removed from stores as an illegal product.
  • Gain User Trust: Users are more confident that their data won’t be misused.
  • Attract More Partners: App developers are more willing to collaborate, knowing that the app complies with regulations.

This change is crucial for the second generation’s success, as the first generation failed precisely due to lack of compliance.

Challenges the Second Generation Still Faces

Despite these improvements, the second generation still faces three major hurdles:

1. App Developers’ Reluctance: Major apps (like WeChat and Taobao) are hesitant to share core functions. Even if they allow basic services (like weather updates), AI’s capabilities remain limited.

2. User Privacy Concerns: Users worry about data security, especially when it comes to making payments. They prefer manual control over automated processes.

3. Smartphone Manufacturers’ Resistance: Competitors (such as Huawei and Xiaomi) are cautious, fearing that AI apps will erode their market share by taking over user interactions.

The Lesson from DouBao Smartphones

The success of the first generation and its subsequent failure show that AI-powered smartphones require more than just advanced technology. To succeed, they must:

  • Balance Interests: Collaborate with app developers to share benefits and avoid competing for users and revenue.
  • Ensure User Confidence: Address privacy and security concerns to build trust.
  • Coexist with Smartphone Manufacturers: Work together to enhance the overall user experience.

Currently, AI smartphones are still in their early stages. To become mainstream, they need to resolve these issues and establish a balanced relationship among all stakeholders.

In summary, while the second generation of DouBao Smartphones is more pragmatic, its success depends on the cooperation of major apps and user acceptance. The future of AI-powered smartphones lies in how well these various parties can work together, not just in technology alone.